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Find out what you need to do if you:

    Join Valassis
    Get Married
    Want to Add a Domestic Partner
    Start a Family
    Leave Valassis
    Experience Other Changes...

 

 
DIRECTORY
Important Phone Numbers and Addresses

If you have any questions contact your HR representative (Valassis Communications, Inc. and NCH associates paid through the ADP system) or the Associate Resource Center at 1-877-238-6847 (Valassis Direct Mail and Sales and Marketing associates paid through the PeopleSoft system). If you need to contact a particular vendor, below is a list of important phone numbers and addresses:

Plan, Option & Vendor Contact Information
Dental
Cigna Cigna Member Services
P.O. Box 188037
Chattanooga, TN 37422-8037
800-244-6224 (800-CIGNA24)
Disability - Short-Term/Long-Term
Sun Life

Sun Life Financial
One Sun Life Executive Parke
Wellesley Hills, MA 02481

To report a claim: 1-877-932-7287
Group #202983
www.sunlife-usa.net/claims/clamisOnline/index.cfm

Employee Assistance Program (EAP)
Ceridian LifeWorks 888-267-8126
888-732-9020 (for Spanish)
800-346-9188 (for TTY)
www.lifeworks.com User ID: Valassis - Password: Lifeworks
Medical - Blue Cross Blue Shield MI

Buy-Up
Basic
Smartcare Plus

Blue Cross Blue Shield of MI
National Claims Processing Center
P.O. Box 5124
Southfield, MI 48086-5124
866-262-1180

HMO—CIGNA
(CT associates only)

CIGNA Health Care
P.O. Box 5200
Scranton, PA 18505-5200
800-244-6224

Investments

Retirement Savings Plan

JPMorgan Retirement Plan Services
P.O. Box 419784
Kansas City, MO 64141-6784

www.retireonline.com
800-345-2345

Life Insurance
The Hartford

The Hartford
Group Life/AD&D Claims Unit
P.O. Box 2999
Hartford, CT 06104-2999
1-888-563-1124

Long-Term Care Insurance
John Hancock (Valassis Communications, Inc. and NCH associates paid through the ADP system) 1-800-482-0022
UNUM Life Insurance Company of America (Valassis Direct Mail and Sales and Marketing associates paid through the PeopleSoft system) UNUM Life Insurance Company of America
2211 Congress Street
Portland, ME 04122
800-227-4165
Prescription Drugs
Blue Cross Blue Shield MI

 

Mail Order:
MEDCO
Medco By Mail Order Center
P.O. Box 182050
Columbus, OH 43272-4404
800-778-0735

Refills: 800-473-3455 or www.medco.com

Vision
EyeMed

EyeMed Vision Care
P.O. Box 8504
Mason, OH 45040-7111
866-723-0514

    Important Legal Information: This site is designed to provide easy-to-understand explanations of the key features of the Valassis benefit plans. These descriptions do not necessarily include all the plan details, which are contained in the official plan documents. In the event of any contradiction between the information in these Summary Plan Descriptions and the official plan documents, the official plan documents will govern in all cases. More information...