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Find out what you need to do if you:

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Other Benefits
Employee Assistance Program

The Employee Assistance Program (EAP) is a confidential, professional assessment and referral program designed to help you and your family resolve personal problems. This program is entirely company-paid.

Valassis has contracted with Ceridian LifeWorks, an independent company, to provide the EAP. The EAP program relies on professionals nationwide to help associates with a broad range of personal issues. The EAP staff includes licensed clinical social workers, licensed marriage and family counselors, certified alcohol and drug counselors, financial counselors, and elder care and child care counselors.

Eligibility
You and your family members are eligible to use the EAP if you are a part- or full-time associate scheduled to work at least 20 hours per week.

Enrollment
You are automatically enrolled in the program when you become eligible.

How the Employee Assistance Program Works
You may contact the EAP to receive assistance for any personal or work-related problems facing you or a family member. For example, you may seek help with problems relating to marital or family issues, alcohol and drug abuse, stress or other emotional problems, such as:

  • Balancing work and family
  • Depression
  • Financial and credit problems
  • Legal issues
  • Child care
  • Elder care
  • Federal taxpayer problems

You may call the EAP's toll-free number 24 hours a day, 7 days a week. Your call with the EAP will be strictly confidential, as provided by state and federal law. You and your eligible family members are entitled to up to five sessions per incident in a six-month period for all available EAP services, fully paid by Valassis.

You will talk with a skilled professional who may provide short-term assistance over the telephone or refer you or your family member to a professional in an EAP office for further assessment. Spanish-speaking staff are available.

Based on the EAP staff’s assessment of your needs, you may be referred to other resources in your area for additional counseling. If you elect to use those resources, you will pay any costs associated with the services beyond the 1-5 short-term counseling sessions paid for by Valassis as part of the EAP. For additional counseling, you should check whether your medical coverage (with Valassis or from any other source) will pay for any medically necessary care you might receive.

You may also be referred to receive legal consultation beyond the scope of the EAP. This associate-pay-all legal program may provide consultation in many areas, including family law, consumer issues, landlord-tenant disputes, personal injury, contracts and criminal matters.

EAP services do not provide:

  • Inpatient or outpatient treatment for any medically treated illness
  • Prescription drugs
  • Treatment or services for mental retardation or autism
  • Counseling services beyond the number of sessions covered
  • Services by counselors who are not EAP providers
  • Counseling required by law or a court, or paid for by Workers’ Compensation
  • Formal psychological evaluations and fitness-for-duty opinions

If you elect to receive care based on an EAP referral, an EAP staff member will work closely with you and other treatment providers to establish a treatment program that meets your needs.

Child and Elder Care
The EAP offers personalized support for associates who need help locating appropriate services to care for children and elder family members.

First, the EAP helps you to assess your situation, define your needs and identify options. Then, the EAP researches and links you with available providers and programs in your area that meet your needs. The EAP does the legwork and helps you understand your options. You decide which of the available options is right for you.

You Always Have Somewhere to Turn
Ceridian LifeWorks is available 24 hours a day, seven days a week at 1-888-267-8126. To speak with a Spanish-speaking consultant, call 1-888-732-9020. For TTY/TDD service, call 800-346-9188. You can also visit LifeWorks online at www.lifeworks.com (user id: Valassis, password: Lifeworks).

Life Works Quartely Newsletters

In an ongoing effort to provide additional information and updates, LifeWorks offers a quarterly EAP newsletter for associates.

For the first quarter of 2009, the LifeWorks newsletter discusses managing your health at every age. It can be viewed by clicking here. A Spanish version is available here.

LifeWorks' March calendar provides dates of when specific information will be available for viewing.

Topics
Bullet Highlights
Bullet Long-Term Care Insurance (John Hancock)
Bullet Long-Term Care Insurance (UNUM)
Bullet Employee Assistance Program
Bullet Adoption Subsidy
Bullet Educational Assistance
Bullet Smoking Cessation Program
Bullet Section 529 College Savings Plan (Valassis Direct Mail)
 

 

   Important Legal Information: This site is designed to provide easy-to-understand explanations of the key features of the Valassis benefit plans. These descriptions do not necessarily include all the plan details, which are contained in the official plan documents. In the event of any contradiction between the information in these Summary Plan Descriptions and the official plan documents, the official plan documents will govern in all cases. More information...